dtcpay is a MAS-licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand our footprint worldwide, we are shaping the future of the digital payments space and driving the next chapter of growth.

What You’ll Do:

• Transaction Monitoring: Oversee daily client transactions across digital assets, fiat, and merchant transactions, ensuring accuracy and security.
• Alert Management: Develop alerts for transaction failures and coordinate with the Treasury to resolve pending transactions.
• Record Keeping: Maintain rigorous control over payment records, implementing strong troubleshooting and standard operating procedures.
• Performance Reporting: Generate detailed reports on transaction success rates and payment speeds, collaborating with the Product team to enhance systems and processes.

What We’re Looking For:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Preferably 2 years of experience in payment processing, transaction monitoring, or financial operations, particularly in digital assets, fiat, or merchant transactions.
• Experience working in a fast-paced financial environment with a focus on transaction accuracy and process optimization.
• Strong understanding of payment systems, transaction workflows, and digital asset operations.
• Hands-on experience with transaction monitoring tools, payment gateways, and financial software systems is a huge advantage.
• Proficiency in generating and analyzing performance reports related to transaction success rates and payment speeds.
• Experience in developing and managing transaction failure alerts, with the ability to act swiftly to coordinate resolutions.
• Knowledge of troubleshooting techniques to address transaction delays or errors, ensuring streamlined processes.
• Strong analytical skills to identify trends in client transactions and ensure operations are aligned with business goals.

Benefits

Competitive compensation and benefits packages

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals