Full-Time – dtcpay

Senior Product Designer

Team

Product

Location

Singapore

Type

Full-Time

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dtcpay is seeking a product designer to join our design team in Singapore. In this role, you will collaborate closely with our business and engineering team to shape web3 digital payments for our users.

As a product designer, you will get the opportunity to drive strategic projects and help us to deliver outcomes that are based on user research. Suppose you have a deep understanding of the payments industry, a proven track record in developing and executing successful business strategies, and a passion for innovation. In that case, this role is an exciting opportunity for you.

Join us at dtcpay and play a pivotal role in shaping the future of our payment business.

Responsibilities:

User Research Expertise: Experience in conducting user research that would inform and guide design decisions.
Prototyping Skills: Proficiency in Figma’s prototyping tools, with the expertise to transform design concepts into interactive experiences.
Workshop Facilitation: Experienced in planning and facilitating design thinking workshops to support ideation, create UX artifacts, and contribute to strategic decisions.
Design Systems: Proficient in using design system components to maintain a cohesive visual language and seamless user experience across multiple products and platforms.
Web and App design: Ability to create responsive designs for web applications, and native UI/UX design for iOS and Android, following best practices for each platform.
Stakeholder Management: Effective at setting clear design visions, managing stakeholder expectations, and ensuring alignment across cross-functional teams.

Requirements:

5+ years working experience as a Product Designer.
BA/BS degree in Design (e.g. graphic, interaction, visual communications, product, industrial), HCI, or a related field or equivalent practical experience.
A design portfolio featuring web and app projects.

Benefits

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Open and vibrant work culture.

Staff welfare programs and annual team-building trips.

Annual health insurance benefits.

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Frontend Developer (JavaScript)

Team

Developer

Location

Malaysia

Type

Full-Time

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dtcpay is recently honoured as Disruptor of the Year and Paytech of the Year at the Asia Fintech Awards, with strong foundations in Singapore and Hong Kong, we’re launching our global journey starting from Malaysia. Our Malaysia office, DTC Academy Sdn. Bhd. is seeking an experienced Frontend Developer to join our dynamic team.

As the Frontend Developer, you will be responsible for shaping our technological backbone, ensuring scalable, efficient, and secure systems.

Responsibilities:

Implement new user-facing features in our products.
Get feedback from, and build solutions for, users and customers.
Write client-side code to create super-fast, easy-to-use web-based applications which include websites for both desktops, mobile browsers, and hybrid in-app pages.
Optimize web applications to maximize speed and scale.
Help back-end developers with coding and troubleshooting.
Ensure high quality graphic standards and brand consistency.

Requirements:

Bachelor’s Degree in computer science, engineering, or equivalent industry experience.
Proficiency in both English and Mandarin as you will need to work closely with Chinese vendors.
Minimum 2+ years developing experience with JavaScript, CSS and jQuery.
In-depth understanding of the entire web development process (design, development and deployment)
Proven track record of delivering projects with high-quality UI.
An ability to perform well in a fast-paced environment.
Excellent analytical and multitasking skills.

Benefits

Competitve compensation and benefits packages

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply

Backend Developer (Java)

Team

Developer

Location

Malaysia

Type

Full-Time

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As the Backend Developer, you will be responsible for shaping our technological backbone, ensuring scalable, efficient, and secure systems.

Responsibilities:

Translate business requirements and use cases into functional applications.
Design, build, and maintain efficient, reusable, and reliable Java code.
Review, test, and verify code for adherence to quality and security standards.
Ensure the best possible performance, quality, and responsiveness of the applications.
Identify bottlenecks and bugs, and devise solutions to these problems.
Help maintain code quality and organization.

Requirements:

Degrees in Computer Science, Computer Engineering, or Software Engineering.
Proficiency in both English and Mandarin as you will need to work closely with Chinese vendors.
2+ years of experience with the full lifecycle of project development for Java Applications.
Strong skills in Core Java, server-side Java technologies, and Spring frameworks.
Extensive experience in software design, architecture, and development integration.
Solid knowledge of event processing models, multi-threading, enterprise integration patterns, Web Service, and REST.
Ability to supervise and mentor junior developers on the team.
Experience in SpringBoot and Mybatis.

Benefits

Competitve compensation and benefits packages

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply

Head of Compliance

Team

Compliance

Location

Singapore

Type

Full-Time

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dtcpay, a digital payments company based in Singapore, is seeking an energetic, self-motivated, and passionate individual to join our Compliance Team as the Head of Compliance. In this key leadership role, you will establish compliance processes and develop strategies to ensure dtcpay upholds a high standard of integrity and adheres to regulatory standards across all operations.

Join us at dtcpay and take a leading role in protecting the future of our payment business.

Responsibilities:

Lead the compliance team in achieving compliance objectives by communicating and enforcing organizational values, policies and processes company-wide.
Minimize legal risks by understanding current & proposed legislation, enforcing regulations, recommending new processes, and complying with legal requirements.
Conduct quarterly compliance audits and perform regular surveillance, reporting to the Board and senior management on the appropriateness and effectiveness of existing systems and controls, with recommendations for enhancement.
Provide strategic commercial advice and compliance support for all matters relating to dtcpay’s activities.
Oversee the accuracy and effectiveness of AML/CFT controls.
Work with internal teams to enhance policies & processes and create effective monitoring of controls.
Keep abreast of industry trends and best practices in compliance.

Qualifications:

Bachelor’s Degree or above in Business, Law, Finance or related fields.
At least 8 years of relevant compliance / AML experience from crypto, fintech, payment companies or financial institutions.
International Compliance Association (ICA) certification, Certified Securities Compliance Professional (CSCP)
Experience with AML/KYC requirements and onboarding of clients and investors to regulated entities.
Understanding of Payment Services Act and other current regulations affecting payments, fintech, cryptocurrencies and similar financial services in Singapore and in different countries would be a strong plus
Excellent communication skills to communicate and collaborate effectively with business partners and relevant stakeholders.
Excellent written and verbal communication skills.
Good command of Mandarin (written and spoken).
A self-driven individual with a high standard of integrity and work ethics.

Benefits

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply

Training and Development Specialist

Team

Operations

Location

Malaysia

Type

Full-Time

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dtcpay is seeking a dynamic Training and Development Specialist to join our team. The ideal candidate will be responsible for delivering training programs, developing training content, and assisting department heads in standardizing workflows and SOPs.

dtcpay, is a licensed digital payments company in Singapore. With the business expanding globally, we are seeking experienced Training and Development Specialist to join our dynamic team. The candidate should have expertise in soft skill training, training methodology, organizational development, and developmental psychology.

Join us at dtcpay and play a pivotal role in shaping the future of our payment business.

Responsibilities:

Develop and deliver training programs to enhance employee skills and performance.
Investigate and analyze departmental workflows to create relevant training content.
Assist department heads in standardizing workflows and SOPs to be used as training material.
Design training materials that align with organizational goals and learning objectives.
Conduct soft skills training sessions and workshops for employees at all levels.
Implement training methodologies that engage learners and promote knowledge retention.
Collaborate with stakeholders to identify training needs and develop tailored solutions.
Monitor and evaluate training programs to ensure effectiveness and relevance.
Stay current with trends in organizational development and developmental psychology to enhance training strategies.

Qualifications:

Bachelor’s degree in Training and Development, Organizational Psychology, or a related field.
Proven experience in developing and delivering training programs in a corporate setting.
Strong knowledge of soft skills training techniques and methodologies.
Familiarity with organizational development principles and practices.
Excellent communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
Strong analytical and problem-solving abilities.
Detail-oriented with excellent organizational skills.
Certification in training and development is a plus.

dtcpay offers competitive remuneration packages, along with opportunities for professional growth and development. If you are a highly motivated and results-oriented individual with a passion for digital payments and cryptocurrencies, we would love to hear from you. Join us at dtcpay and contribute to our mission of transforming the digital payments landscape in Singapore and beyond.

Benefits

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply

Sr./Operations Associate – KYC

Team

Operations

Location

Singapore

Type

Full-Time

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dtcpay is looking for a Senior Operations Associate to lead our strategic initiatives and drive the growth of our payment business.

dtcpay, is a licensed digital payments company in Singapore. With the business expanding globally, we are seeking experienced Operations personnel to join our dynamic team. As the Operations Associate, you will be responsible for managing customer support issues, and providing support in the onboarding process. Proficiency in relevant systems such as Google Suite, Lark, and Hubspot is desired, and a background in cryptocurrencies or digital payments is a plus.

Join us at dtcpay and play a pivotal role in shaping the future of our payment business.

Responsibilities:

Work closely with the Operations Manager to oversee daily business operations.
Provide all-round administrative support to the Operations department.
Provide advisory support and assistance to Business partners related to customer onboarding and data maintenance, and work closely with Business to contribute positively on the documentation, not limited to Account Opening, Maintenance, KYC, Credit Documentation reviews etc.
Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pending, and service related activities.
Understands new customer requirements and ensures adequate support to new customer requirements and initiatives.
Conduct periodic self-reviews to identify gaps in processes and appropriate remediation to eliminate operational risks.
Develop and maintain good merchant relationships, including conducting on-site training and deployment of payment terminals.
Experience in writing, revising, and maintaining standard operating procedures is a plus.

Qualifications:

3+ years’ experience in Business Administration, Sales Support, Operations Management, or a related field.
Customer-oriented, attentive to details, compliance and control oriented, diligent, proactive and able to work under pressure.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Ability to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously.
Good command of spoken and written English and Mandarin.
Knowledge of cryptocurrencies or digital payments is a plus.

Benefits

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply

Money Laundering Reporting Officer

Team

Compliance

Location

Hong Kong SAR

Type

Full-Time

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dtcpay is seeking an experienced and dedicated Money Laundering Reporting Officer (MLRO) to lead our efforts in ensuring compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.

Suppose you possess a passion for compliance, a meticulous approach to detail, and a strategic mindset; we invite you to apply for this role. As the Money Laundering Reporting Officer (MLRO), you will be responsible for ensuring the company’s adherence to AML/CFT regulations and safeguarding our operations from financial crime. You will play a crucial role in monitoring risks, conducting compliance reviews, and developing strategies to maintain the highest standards of regulatory compliance.

Join us at dtcpay and take a leading role in protecting the future of our payment business.

Responsibilities:

Assist Chief Compliance Officer and Compliance Manager for oversight of Compliance related processes. Manage compliance matters around all regulatory and legal requirements.
Conduct AML/CFT review, analysis and risk monitoring on accounts and transaction flows.
Fulfill the statutory obligations as MLRO as required under HK and UK legislation and regulations.
Fulfill the government requirement for Senior Lead on Fraud and interface with the government on fraud-related issues.
Oversee responsibilities for Sanctions, Politically Exposed Persons and customer/counter-party exits.
Undertake Financial Crime prevention monitoring reviews for fraud prevention and sanctions compliance.
Oversee of F&FC compliance testing, reporting and recommendations.
Suspicious activity report investigation, discounting and submission of suspicious activity reports to the Reporting Authority.
Liaise with respective stakeholders updating Compliance policies and processes to ensure practical application of regulatory requirements into business operations.

Qualifications:

Bachelor’s Degree or above in Business, Law, Finance, Economics or related fields. professional certifications in AML/CTF (e.g., CAMS, ACAMS) are highly desirable.
At least 5 years of working experience in compliance-related roles in the Financial and Fintech Industry.
Understanding of the Payment Service Act and any applicable regulations in Singapore affecting the payment, fintech, and cryptocurrency business. Knowledge in corresponding regulations in different countries and/or jurisdictions would be a strong plus.
Sound understanding of the MSO licensing regime, AML guidelines and regulations, and the industry practices.
Excellent communication and business partnering skills and can collaborate effectively with multiple stakeholders.
Excellent written and verbal communication skills (bilingual preferred).
Excellent analytical and critical thinking skills.
High ethical and integrity standards, self-driven, fast learning and independence are required.

Benefits

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply

Finance Associate

Team

Finance

Location

Singapore

Type

Full-Time

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dtcpay is looking for a Finance Associate to lead our strategic initiatives and drive the growth of our payment business.

Suppose you have a solid background in accounting and finance, with a keen eye for detail and strong organizational skills. In that case, this role offers an exciting opportunity for you to contribute to our day-to-day financial operations and support our strategic initiatives. If you are fluent in Mandarin and English, have experience in the banking industry, and can work independently while collaborating with cross-functional teams, we encourage you to apply.

Join us at dtcpay and play a pivotal role in shaping the future of our payment business.

Responsibilities:

Daily accounting and finance duties.
Month end closing including preparation of month end schedules.
Monthly and quarterly financial and management reporting.
Perform daily bank, account deposit and credit card related reconciliations.
Treasury management including payment processing, following up with clients for payments and bank reconciliations.
Responsible for end-to-end treasury processing support for trade confirmations, settlements, and trade reconciliations.
Maintenance of daily FX, Interest rates and Securities prices in the system.
Assist in process improvements and automation within the Finance Team.
Ad hoc reporting and analysis.

Qualifications:

ACCA/CPA or equivalent qualification with a Degree in Accounting or Finance
Minimum 2 years experience in preferably in an MNC
Experience in banking industry an advantage
Fluent in Mandarin and English
Organised, can work independently and have strong interpersonal and communication skills

Benefits

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply

Senior Security Officer

Team

Location

Singapore

Type

Full-Time

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dtcpay is looking for a Senior Security Officer to lead our strategic initiatives and drive the growth of our payment business.

Suppose you possess a passion for cybersecurity, a keen eye for detail, and a strategic mindset, we invite you to apply for this role. As the Senior Security Officer, you will be responsible for implementing and maintaining the company’s information security measures and protocols. You will play a crucial role in assessing and mitigating risks, conducting security audits, and developing strategies to enhance the overall security posture of the company.

Join us at dtcpay and play a pivotal role in shaping the future of our payment business.

Responsibilities:

Lead the adoption of best security practices in the organization.
Lead and work with other teams on security related audits and certifications.
Work with other teams on strengthening further their security related processes.
Work with other teams on automating security related processes if applicable.

Qualifications:

Degree in Computer Science or a technology-related field with 5+ years of security experience.
Solid knowledge of various information security and auditing frameworks.
Professional Information Security certification such as CISSP/CISM/CISA/CRISC/ISO 27001/SOC1/SOC2.
Solid knowledge of various Cyber Security frameworks (e.g. PCI-DSS, ISO27001, SOC1, SOC2 etc).
Fundamental understanding of security practices in cloud environments.
Basic knowledge or understanding to code/script in at least one programming language like Python or Java.
Good understanding of penetration testing tools and procedures for Web or Mobile and knowledge on application security vulnerabilities (e.g. OWASP top 10, Sonarqube, etc).
Knowledge in cloud technologies (e.g. AWS, etc).
Knowledge in third party security risk management.

Benefits

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply

Compliance Analyst-Partner Onboarding

Team

Compliance

Location

Malaysia

Type

Full-Time

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dtcpay, a digital payments company based in Singapore, is seeking an energetic, self-motivated, and passionate individual to join our Compliance team. As the Junior Compliance Analyst, you will be responsible for Partner Onboarding to support our operations in Kuala Lumpur. This role involves managing relationships with financial partners, setting up bank and payment-related accounts, and responding to requests for information (RFIs) from partners.

Join us at dtcpay and play a pivotal role in shaping the future of our payment business.

Responsibilities

Assist in the setup of bank accounts and applications for liquidity providers.
Respond to RFIs from banking and payment partners.
Manage and maintain relationships with financial institutions and other partners.
Perform administrative tasks related to partner onboarding.
Conduct regular reviews and updates of partner onboarding processes.
Provide support in general compliance-related administrative duties.

Requirements

Minimum of 3 years of experience in AML/CFT within financial institutions or licensed payment institutions.
Familiarity with partner onboarding processes.
Experience in handling RFIs from financial partners.
CAMS certification is a plus.
Proficiency in Mandarin and English (spoken and written) is beneficial.
Background in the crypto or blockchain industry is desirable.

Benefits

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply