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We help businesses to grow quickly by accepting the payment methods.

Getting Started

Create a dtcpay Individual Account
Create a dtcpay Corporate Account
Create a dtcpay Merchant Account
Not able to serve jurisdictions
Prohibited Countries

Applicable Fees

Wallet Account Fee Schedule
Virtual Account Fee Schedule
Applicable fees and charges for Point of Sales (POS) Merchant
Point of Sales (POS) Terminal Support

Fund My Account

Fund with Cryptocurrency
Fund With Fiat Currency

Add Wallet Address

Whitelist Wallet Address
Add Bank Account

Deposit or Withdrawal Funds

How to Trade/Swap?
How to Deposit Fiat Currency
How to Deposit Cryptocurrency
How to Withdraw Fiat Currency
How to Withdraw Cryptocurrency

Manage Account

Report an Issue
How to secure my account?
How to change my log in password?
How to reset your password
How to set my new password
How do I set up Two-Factor Authentication (2FA)?
Deleting my account

PayByLink

What is PayByLink
Where can PayByLink be used?
When to use a PayByLink?
Can I use PayByLink as a QR code?
How do I create a PayByLink?
Is PayByLink compatible with both desktop and mobile devices?
What are the supported cryptocurrencies?
What are the supported fiat currencies?
What are the supported crypto networks?
What’s the expiration period for the PayByLink QR code?
What’s the expiration period for the Merchant QR code?
What are the transaction limits?
What languages does PayByLink support?
What is the cost of using PayByLink?
Can I collect custom information from my customers through PayByLink?
How am I notified of a successful payment?
Can PayByLink accept multiple payment methods?
How do refunds work for crypto payments on the Merchant Portal?
What is the settlement time for transactions, and are there any conditions or factors that may affect it?

dtcpay Cards

What is dtcpay card?
Where can I withdraw funds?
What are the applicable fees?
If the POS terminal or ATM requests a 6-digit PIN, what should I enter?
Where can I reset my PIN?
How can I freeze and unfreeze my card?
Why was my card blocked or disabled?

How to reset your password

< 1 min read

To reset your password, please submit your ticket here.

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Tomorrow's Payments, Today

dtcpay is a brand of Digital Treasures Center Pte Ltd, which is licensed by the Monetary Authority of Singapore (PS20200531).

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- Request demo
- Contact Us
- About Us
- Who we are
- Careers
- Referral
- Media Kit
- Products
- Multi-Currency Swap
- POS+
- Checkout
- dtcpay Card
- PayByLink
- Global Pay
- Resources
- Blog
- Case Studies
- Support Center

dtcpay is a brand of Digital Treasures Center Pte Ltd, which is licensed by the Monetary Authority of Singapore (PS20200531).

Disclaimer

Digital Treasures Center is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:

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Create Your Multi-Currency Swap Account

Access to multiple fiat & digital currencies

Low cost and transparent pricing in the market

Licensed and regulated by MAS

Create Your Multi-Currency Swap Account

Access to multiple fiat & digital currencies

Low cost and transparent pricing in the market

Licensed and regulated by MAS

Create Your Merchant Account

Access to multiple fiat & digital currencies

Low cost and transparent pricing in the market

One device for all payment methods

dtcpay is a brand of Digital Treasures Center Pte Ltd, which is licensed by the Monetary Authority of Singapore (PS20200531).