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Create a dtcpay Individual Account
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Create a dtcpay Merchant Account
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Applicable Fees

Wallet Account Fee Schedule
Virtual Account Fee Schedule
Applicable fees and charges for Point of Sales (POS) Merchant
Point of Sales (POS) Terminal Support

Fund My Account

Fund with Cryptocurrency
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Add Wallet Address

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Deposit or Withdrawal Funds

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Deleting my account

PayByLink

What is PayByLink
Where can PayByLink be used?
When to use a PayByLink?
Can I use PayByLink as a QR code?
How do I create a PayByLink?
Is PayByLink compatible with both desktop and mobile devices?
What are the supported cryptocurrencies?
What are the supported fiat currencies?
What are the supported crypto networks?
What’s the expiration period for the PayByLink QR code?
What’s the expiration period for the Merchant QR code?
What are the transaction limits?
What languages does PayByLink support?
What is the cost of using PayByLink?
Can I collect custom information from my customers through PayByLink?
How am I notified of a successful payment?
Can PayByLink accept multiple payment methods?
How do refunds work for crypto payments on the Merchant Portal?
What is the settlement time for transactions, and are there any conditions or factors that may affect it?

dtcpay Cards

What is dtcpay card?
Where can I withdraw funds?
What are the applicable fees?
If the POS terminal or ATM requests a 6-digit PIN, what should I enter?
Where can I reset my PIN?
How can I freeze and unfreeze my card?
Why was my card blocked or disabled?

Top Questions

How to reset your password
I haven’t received One Time Password (OTP) via email
Whitelist Wallet Address
I have made a transaction without whitelisting my wallet address, what should I do?
Wallet Account Fee Schedule
How do I complete online ID verification?
How do I upgrade my account to Tier 2?
How long will it take to verify my identity?
Why doesn’t my crypto show up in the deposit after being transferred to the dtcpay wallet account?
Why hasn’t my withdrawal arrived in the account?
What fiat currencies are supported by dtcpay?
What cryptos are supported by dtcpay?
Do I need to pay fees for deposits and withdrawals?
What is Source of Funds (SOF)?
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Documents are considered Valid Proof of Identity
Merchant – Payment Report
Merchant – Settlement Report

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PayByLink
How do I create a PayByLink?

How do I create a PayByLink?

< 1 min read

Log in to the dtcpay Merchant Portal, click on ‘Receive’ in the side menu, and then click ‘New Request.’

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dtcpay is a brand of Digital Treasures Center Pte Ltd, which is licensed by the Monetary Authority of Singapore (PS20200531).

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dtcpay is a brand of Digital Treasures Center Pte Ltd, which is licensed by the Monetary Authority of Singapore (PS20200531).

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Create Your Multi-Currency Swap Account

Access to multiple fiat & digital currencies

Low cost and transparent pricing in the market

Licensed and regulated by MAS

Create Your Multi-Currency Swap Account

Access to multiple fiat & digital currencies

Low cost and transparent pricing in the market

Licensed and regulated by MAS

Create Your Merchant Account

Access to multiple fiat & digital currencies

Low cost and transparent pricing in the market

One device for all payment methods

dtcpay is a brand of Digital Treasures Center Pte Ltd, which is licensed by the Monetary Authority of Singapore (PS20200531).