Compliance – dtcpay

Internship – Compliance

Team

Compliance

Location

Singapore

Type

Internship

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We are a MAS licensed startup that has been in business for the past 5 years. We have recently been recognized as the PayTech of the Year at 2024 Asia FinTech Awards. With a profitable MVP, we are now focused on scaling our business model globally.

We are looking for a Compliance Intern to join our team. This role offers a valuable opportunity to gain hands-on experience in regulatory compliance, risk assessment, and business operations. The ideal candidate is detail-oriented, analytical, and eager to learn about compliance in a fast-paced environment.

Responsibilities

Conduct Regulatory Compliance Gap Assessments to identify areas for improvement and ensure adherence to legal and industry standards.
Assist with Regulatory Filings, ensuring timely and accurate submissions to relevant authorities.
Support Contract Vetting by reviewing agreements for compliance risks and regulatory concerns.
Provide assistance with Compliance Due Diligence Questionnaires (DDQ), ensuring accurate and complete responses to support business partnerships.

Requirements:

Currently studying or recently completed a degree in Accounting, Finance, Law, Business degree.
Some understanding of Payment Service Act and any applicable regulations in Singapore affecting the payment, fintech, and cryptocurrency business. Knowledge in corresponding regulations under different countries and/or jurisdictions would be a strong plus.
Excellent communication and business partnering skills and can collaborate effectively with multiple stakeholders.
Excellent written and verbal communication skills (bilingual preferred – Mandarin and English).
Excellent analytical and critical thinking skills.
High ethical and integrity standards, self-driven, fast learning and independence are required.

Benefits

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals

Apply

KYC Analyst

Team

Compliance

Location

Malaysia

Type

Full-Time

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As a KYC (Know Your Customer) Analyst at dtcpay, you will play a vital role in ensuring that our customer onboarding processes comply with all relevant regulatory requirements. You will be responsible for conducting thorough due diligence on new and existing clients, identifying potential risks, and maintaining accurate records to support our commitment to compliance and security. This role is crucial in safeguarding the integrity of dtcpay’s operations and protecting our clients from financial crime risks.

Key Responsibilities:

Conduct comprehensive KYC reviews for new and existing customers, including identity verification, risk assessments, and enhanced due diligence (EDD) as needed.
Analyze and interpret various forms of identification and corporate documents to ensure authenticity and regulatory compliance.
Conduct Periodic reviews/monitoring to ensure customer information is updated and compliant with internal policies, local regulatory requirements, and international standards.
Assist in managing and resolving KYC related issues and escalations by collaborating with internal teams such as Operations.
Support the implementation and enhancement of KYC related policies, procedures, and systems, ensuring they align with evolving regulatory standards and best practices.
Contribute to compliance training initiatives to increase awareness and understanding of KYC requirements and regulations amongst internal teams.
Stay up-to-date with changes in regulatory requirements, industry trends, and emerging risks to ensure dtcpay remains compliant with all relevant regulations.
Participate in internal audits and regulatory reviews, providing required documentation and responding to inquiries in a timely manner.

Requirements:

Bachelor’s degree in Accounting, Finance, Law, Business or a related field.
2+ years of experience in KYC, AML, or Compliance roles within the financial services, fintech, or payments industry.
Proficiency in English and Mandarin is a must as you will need to liaise with Chinese counterparts.
Strong knowledge of KYC regulations, AML laws, and local and international regulatory requirements.
Excellent analytical skills with attention to detail and the ability to identify risks and propose solutions.
Strong communication skills, both written and verbal, with the ability to convey complex information clearly and concisely.
Proficiency in using KYC and AML tools and systems; experience with digital onboarding solutions is a plus.
Ability to work independently and as part of a team in a fast-paced, dynamic environment.
High level of integrity, professionalism, and commitment to maintaining confidentiality.
Understanding of the Blockchain/Web3 industry is a plus.

Benefits

Competitive compensation and benefits packages

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals

Apply

Risk Manager

Team

Compliance

Location

Singapore

Type

Full-Time

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As the Risk Manager, you will be responsible for the planning, implementation, and management of all risk-related activities, including setting up risk management policies, frameworks, and measures for card payments in accordance with regulatory requirements.

You will support the executive team in making decisions relating to risk management strategy, including ensuring adequate reserves across all asset classes (i.e. digital cryptocurrencies and fiat) and managing market exposure. You will also maintain and implement rules for the Visa Risk Rule Engine (VRM), provide specialist advice on chargeback processes, identify and investigate fraudulent chargeback claims, and address customer billing issues. Additionally, you will manage customer queries related to chargebacks, liaise with external stakeholders on chargeback matters, develop and maintain chargeback processes and Standard Operating Procedures (SOPs), perform ongoing card issuing transaction monitoring, and ensure that the company meets its legal and regulatory risk requirements.

Responsibilities

Setup risk management policies, framework and measures for card payments in accordance to regulatory requirements
Maintain and implement rules for Visa Risk Rule Engine (VRM)
Provide specialist advice and guidance on chargeback processes
Identify and investigate fraudulent chargeback claims
Identify and address any issues with customer billing
Manage customer queries relating to chargebacks
Liaise with external stakeholders on chargeback matters
Develop and maintain chargeback processes and Standard Procedures (SOP)
Perform ongoing card issuing transaction monitoring
Ensure that the company meets its legal and regulatory risk requirements

Requirements

Bachelor’s degree in economics, finance, business administration or a similar discipline, At least 3 years of experience in finance and/or credit operations.
Prior experience as a risk manager or in a similar role.
Solid knowledge of risk management principles.
Excellent communication, analytical, and problem-solving and communication skills.
Fluent in Mandarin and English.
Knowledge of cryptocurrencies or digital payments is a plus.

Benefits

Competitive compensation and benefits packages

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals

Apply

Head of Compliance

Team

Compliance

Location

Singapore

Type

Full-Time

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In this key leadership role, you will establish compliance processes and develop strategies to ensure dtcpay upholds a high standard of integrity and adheres to regulatory standards across all operations.

Join us at dtcpay and take a leading role in protecting the future of our payment business.

Responsibilities:

Lead the compliance team in achieving compliance objectives by communicating and enforcing organizational values, policies and processes company-wide.
Minimize legal risks by understanding current & proposed legislation, enforcing regulations, recommending new processes, and complying with legal requirements.
Conduct quarterly compliance audits and perform regular surveillance, reporting to the Board and senior management on the appropriateness and effectiveness of existing systems and controls, with recommendations for enhancement.
Provide strategic commercial advice and compliance support for all matters relating to dtcpay’s activities.
Oversee the accuracy and effectiveness of AML/CFT controls.
Work with internal teams to enhance policies & processes and create effective monitoring of controls.
Keep abreast of industry trends and best practices in compliance.

Qualifications:

Bachelor’s Degree or above in Business, Law, Finance or related fields.
At least 8 years of relevant compliance / AML experience from crypto, fintech, payment companies or financial institutions.
International Compliance Association (ICA) certification, Certified Securities Compliance Professional (CSCP)
Experience with AML/KYC requirements and onboarding of clients and investors to regulated entities.
Understanding of Payment Services Act and other current regulations affecting payments, fintech, cryptocurrencies and similar financial services in Singapore and in different countries would be a strong plus
Excellent communication skills to communicate and collaborate effectively with business partners and relevant stakeholders.
Excellent written and verbal communication skills.
Good command of Mandarin (written and spoken).
A self-driven individual with a high standard of integrity and work ethics.

Benefits

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply